What areas do you cover? 

We mainly cover Bundaberg and surrounding areas; however, we will travel further and can help with events in the Fraser Coast and Gladstone. Delivery charges may apply, please contact us for a quote. 

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How do we book and pay?

A minimum of 25% deposit is required to secure any booking. Deposits can be paid via Direct Deposit.

The cleared balance is due no later than 1 week before the event by Direct Deposit.  

Credit Card payment is available but will incur a 3% surcharge and will need to be organised prior to the invoice being provided.

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How much notice is required to book?

We prefer as much notice as possible, especially if your event is during the weekend, however we are able to take short notice bookings subject to availability. Bookings for popular items are sometimes made a year in advance, so it is advisable to book early. 

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How much do you charge?

Our prices are very competitive. Please be aware there are many factors that affect the price, including length of hire, location and date. Please contact us and we will be pleased to provide you with a quote. We will also try and beat any other genuine quote you may have receive.

 

What happens when you arrive? 

Depending on what service you are booking we generally arrive around 30-90 minutes before the agreed start time We will need a point of contact who can advise us where the equipment is going to be setup. We will carry the equipment into position in stages and then begin to setup. Once equipment is set up and tested it will remain closed for use until the agreed start time of hire. 

Some of our services will include an operator who will stay for the night and run the equipment for your guests during the event ensuring everyone's safety and enjoyment.  

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What times can I hire from/early setup?

We can start and finish whenever you wish, but please remember that depending on what you have booked it can take us up to an hour to pack away, as such if you need to be out of your venue by a certain time then this needs to be considered. Also, some of our equipment is large and bulky and space may need to be made available, guests asked to move etc during bump out. Most items have a typical hire period of 3-5 hours, but additional hours can be purchased.

We can also setup earlier in the day and come back later to operate the equipment, however this will attract additional charges and idle hours may also apply. Idle hours apply if we sit and remain with the equipment until it is ready for use. For example, if you are having a sit-down dinner at 7pm and want the photo booth to start at 9pm. You may not want us setting the equipment up whilst your guests are eating, as such we could arrive at 5pm to setup. The booth would then be setup by 7pm, with 2 hours of chargeable idle time before the booth opens for operation at 9pm 

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Do I need to provide power?

Most of our services require a standard power socket within 20 metres of the location of hire. If your event is outside and not near a power source, then please check with us to determine if a generator is required. Although we do not supply generators, we can recommend what power you would need should you require one.